FREQUENT QUESTIONS

  • Do you ship at home?
    We deliver at home through the mail to all of Argentina (with cost to be paid by the client) and within Tierra del Fuego with Moto Mensajeria or shipping company

    How are shipments paid?
    Shipments are paid upon purchase.

    Where I can get my order?
    We ship all over the country.

    How much time will the order last?
    Once payment is received, we assemble the orders. Dispatches are made from Monday to Friday. There are no shipments on weekends and holidays.
    Once dispatched, it takes approximately 14 business days to arrive (Outside Tierra del Fuego). If the shipment is within the province, it takes a maximum of 72 hours. Keep in mind that this period begins to count from when we confirm your payment. On high demand dates, such as Christmas, hot sale and cybermonday and also due to quarantine, shipping times may increase due to the collapse of the mails.

    Shipping by motorcycle courier within Tierra Del Fuego:

    Within the Rio Grande, Ushuaia or Tolhuin area, orders are delivered at 24 or 72 hours depending on the demand, delivered to the previously written shipping address. The shipping amount is at the buyer's expense.

    How do I know where my order is?
    MAIL: Once we send the order, we will send you the tracking number so you can check on the mail page.
    IMPORTANT! The code comes to you by email, just in case check your spam folder.
    If your order has already reached its destination (that is, at the post office) you have 5 DAYS to withdraw it.

    When the mail arrives, do I have to withdraw the order personally?
    If your order was at home, keep in mind that delivery is made on business days from 9:00 a.m. to 6:00 p.m. The person receiving the order must be over 18 years of age and present an identity document.
    If your order went to a branch, it can be withdrawn by the owner of the purchase or by an authorized person with identity document and authorization letter.

    International Shipping: we work with the BOXYFLY company.

CONTACT ME

+ 54 9 2964565036